Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Fall - 06/09/2025 - 10/01/2025

Spring/Summer - 12/05/2025 - 02/09/2026

Online Enrollment

Pre-College Explore Program Students

June 20th - July 2nd

Pre-College Intensive Students

July 6th - 31st

Students with a Qualifying Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall - 06/09/2025 - 10/01/2025

Spring/Summer - 12/05/2025 - 02/09/2026

International Students Waiver Criteria: 

  1. Must be active throughout the academic year. 
  2. Must be ACA-compliant 
  3. Must provide in-network inpatient and outpatient coverage within 30 miles of campus.
  4. Policy must be in English and benefit amounts expressed in U.S. dollars.
  5. Must be located and have a claims office in the U.S.   

Domestic Students Waiver Criteria:

  1. Must be active throughout the academic year.
  2. Must be ACA-compliant.
  3. Must provide in-network inpatient and outpatient coverage within 30 miles of campus.

To remove yourself or your dependent(s) from coverage due to a Qualified Life Event, click the button below to request cancellation of coverage for one of the following reasons:

  • You experienced a Qualified Life Event*
  • Your dependent(s) experienced a Qualified Life Event*

*All requests to remove coverage due to QLEs must be submitted within 30 days of the event date. 

Claims

Regulatory Notices

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Pratt Student Health Insurance Advocate

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected